Published March 26, 2026
Westerly Hospital recently earned Press Ganey’s 2025 Guardian of Excellence Award for Patient Experience, recognizing the hospital as one of the top-performing healthcare organizations nationally.
The award is presented annually to hospitals and health systems that rank in the 95th percentile or higher for patient experience performance. Press Ganey partners with more than 41,000 healthcare organizations nationwide, supporting them in their mission to strengthen caregiver resilience and elevate the overall safety, quality and human experience of care.
“Receiving this award once again shows how deeply our staff values every patient who walks through our doors,” said Rich Lisitano, president, Westerly Hospital. “Their dedication to delivering safe, high-quality care is unwavering, and this recognition reflects the pride they take in serving our community every day.”
Westerly Hospital also earned Guardian of Excellence awards for Patient Experience in 2023 and 2024.
This year, 211 health systems and 46 health plans nationwide received Press Ganey’s Human Experience awards.