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Y Access Transfer Center

Y Access Transfer Center is a streamlined 24/7 patient transfer service that ensures quick and easy admission to a Yale New Haven Health hospital. With one call to 888-YNHH-BED (888-964-4233), referring physicians can receive attending physician consultation and assistance from trained paramedics for a patient transfer. As necessary, this includes activation of our critical care transport teams and SkyHealth helicopters.

Scope of service

  • 24-hour single access point for all patient transfers
  • Quick connection to on-call attending specialists for patient transfers
  • Trained paramedics ready to expedite your request for a transfer
  • Coordination with the International Medicine Program

Critical care air and ground transport

Yale New Haven Health offers the full spectrum of lifesaving treatment for critically ill or injured adult, neonatal and pediatric patients via our dedicated adult and pediatric ambulances, in addition to our SkyHealth emergency helicopters.

The adult and pediatric Critical Care Transport Teams (CCTTs) are staffed by a critical care nurse and critical care paramedic. Both ground and helicopter teams provide ICU level care during transportation. Our highly skilled teams are trained in airway management, advanced trauma life support, and critical care.

Specialized medical and surgical care

Y Access Transfer Center ensures that all patients receive the proper level of care when time, speed and skill are critical. Areas of expertise include:

  • Advanced endoscopy
  • Allergy and immunology
  • Burn Center
  • Dermatology
  • Diabetes and endocrinology
  • Ear, nose and throat (ENT)
  • Hand surgery
  • Heart and vascular
  • Hematology and oncology
  • Infectious diseases
  • Interventional radiology
  • Labor and delivery
  • Minimally invasive surgery
  • Neonatal care
  • Neurology and stroke
  • Neurosurgery
  • Ophthalmology
  • Oral maxillofacial surgery
  • Orthopedics
  • Plastic and reconstructive surgery
  • Podiatry
  • Pulmonary and critical care
  • Rheumatology
  • Transfusion medicine
  • Transplant medicine and surgery
  • Trauma
  • Urology

How to transfer a patient

When you call Y Access Transfer Center at 888-YNHH-BED (888-964-4233) a trained paramedic will answer your call and connect you with an attending specialist for patient transfer. Please have the following information available when calling Y Access:

  • Referring provider
  • Referring facility, patient location
  • Patient name
  • Date of birth
  • Reason for transfer
  • Pertinent medical information including patient's current condition, invasive lines, assist devices, drips

Ongoing physician communication

It is not necessary to have Epic in your practice to benefit from the EpicCare Link. This secure online portal allows referring physicians to monitor the status of patients receiving care at a Yale New Haven Health hospital. It offers protected, view-only access to a patient’s medical record, providing information you need to plan ongoing care, including:

  • Allergies
  • Consultation and progress notes
  • Discharge summaries
  • Lab, imaging and diagnostic test results
  • Medications
  • Orders placed by Yale New Haven Health physicians
  • Procedural information
  • Care providers 

Within two hours of admission to a Yale New Haven Health hospital, you can log on to EpicCare Link to access a patient’s medical record. This includes previous hospital admissions, clinic or Emergency Department visits at a Yale New Haven Health hospital. To enroll in EpicCare Link, please complete the user request form or call 203-502-4615. 
Note: Please do not include any personal health information in any emails to this address.

Pediatric consultation service

Yale New Haven Children’s Hospital (YNHCH) Pediatric Consultation Service allows quick and easy access to our pediatric specialists to improve care by providing a consultation, assistance with an urgent issue or an emergency transfer to YNHCH for your patient, 24/7. With one call to Y Access Transfer Center, 888-YNHH-BED, our clinically trained operators will link you directly to the appropriate pediatric specialist.

Telemedicine program for stroke

Yale New Haven Stroke Center offers remote neurologic expertise via our telestroke program that uses remote video and image-sharing communications at an affiliated hospital for patients who have acute stroke symptoms and are deemed eligible for intravenous Tissue Plasminogen Activator (TPA) or interventional procedures. 

For more information about becoming a part of our telestroke program, please email [email protected].

Y Access education and community outreach

Y Access Transfer Center team is available to provide clinical lectures and programs to physicians, nurses, EMS personnel and first responders. To request our team and/or aircraft for a community event or if you are interested in arranging a speaker at your facility, please email [email protected]



Y Access Transfer Center: 888-964-4233

SkyHealth helicopter can travel within a 200-mile radius of Yale New Haven Hospital to transport patients needing advanced emergency medical care.