Coordinated medical transport across Yale New Haven Health
Y Access Transport is Yale New Haven Health’s integrated medical transport service, built on the long-standing expertise of Nelson Ambulance and its affiliates. With experienced EMS teams and a unified approach to coordination, we provide safe, reliable transport for patients moving between care locations across our Health System and the surrounding region.
Services we provide
Emergency medical transport
Advanced and basic life support transport staffed by trained EMS professionals.
Interfacility transfers
Coordinated movement of patients between YNHHS hospitals and clinical locations to support timely, seamless care.
Non-emergency and mobility transport
Including transport services historically delivered by Access Ambulance Service, Connecticut Handivan and The Limo Group.
Specialized medical transport
Support for patients who require higher-acuity or clinically complex transport.
How Y Access Transport supports the care experience
Ensures continuity of care during transitions between facilities
Provides consistent communication with referring and receiving teams
Offers one coordinated transport resource across YNHHS
Maintains standards for safety, reliability and patient experience
Our team
Transport professionals from Nelson Ambulance and its affiliates are now part of Y Access Transport, bringing decades of experience in emergency and medical transport throughout Connecticut. Teams operate from established transport hubs to support timely response and efficient patient movement.
Working with us
Y Access Transport partners closely with Y-Access, care coordination, inpatient units, emergency departments and community organizations to ensure each transport is appropriate, well-communicated and aligned with a patient’s care needs.