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Y Access Transport

Nelson

Coordinated medical transport across Yale New Haven Health

Y Access Transport is Yale New Haven Health’s integrated medical transport service, built on the long-standing expertise of Nelson Ambulance and its affiliates. With experienced EMS teams and a unified approach to coordination, we provide safe, reliable transport for patients moving between care locations across our Health System and the surrounding region.

Services we provide

  • Emergency medical transport
    Advanced and basic life support transport staffed by trained EMS professionals.
  • Interfacility transfers
    Coordinated movement of patients between YNHHS hospitals and clinical locations to support timely, seamless care.
  • Non-emergency and mobility transport
    Including transport services historically delivered by Access Ambulance Service, Connecticut Handivan and The Limo Group.
  • Specialized medical transport
    Support for patients who require higher-acuity or clinically complex transport.

How Y Access Transport supports the care experience

  • Ensures continuity of care during transitions between facilities
  • Provides consistent communication with referring and receiving teams
  • Offers one coordinated transport resource across YNHHS
  • Maintains standards for safety, reliability and patient experience

Our team

Transport professionals from Nelson Ambulance and its affiliates are now part of Y Access Transport, bringing decades of experience in emergency and medical transport throughout Connecticut. Teams operate from established transport hubs to support timely response and efficient patient movement.

Working with us

Y Access Transport partners closely with Y-Access, care coordination, inpatient units, emergency departments and community organizations to ensure each transport is appropriate, well-communicated and aligned with a patient’s care needs.