Getting Ready for Your Visit to Yale New Haven Health

Please reach out to your care team if you are experiencing:

• Fever, flu-like symptoms, vomiting, diarrhea, or a new skin rash (especially with fever)
• A recent COVID-19 diagnosis or exposure within 10 days of your appointment

Your care team will work with you to determine the best course of action, including rescheduling if necessary.

We’ll send you reminders to help you prepare for your visit. You may receive notifications via phone, text, or through our patient portal, MyChart, before your appointment.

Save time by completing eCheck-In through MyChart. This tool allows you to:

• Confirm or update your insurance and personal information
• Complete any necessary health questionnaires
• Handle co-pays ahead of time

eCheck-In opens seven days prior to your appointment. Learn more about updating your Communication Preferences in MyChart.

To prioritize safety, our masking policy is updated regularly based on community health trends. Before your appointment, please review our masking guidelines for the latest requirements.

Support persons and visitors are welcome in most outpatient areas. Typically, one visitor is allowed during an appointment. However, there may be circumstances that require us to limit visitors for the safety of patients and staff. For full details, view our visitor policy.