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Mask and Visitor Policy: Yale New Haven Health


Our masking requirements are changing - for both adults and children. As of May 11, 2023, patients and visitors are no longer required to wear a mask if you don't have symptoms. Masking is still required for patients with a possible respiratory tract infection. Visitors with a possible respiratory tract infection are asked not to visit.

This change is being made with careful consideration of the decreasing level of COVID-19 transmission in the community, an increasing level of immunity across the population and the availability of effective treatment.

Visitor Information:

  • Yale New Haven Children's Hospital Emergency Department: Two designated parents/guardians/caregivers are allowed. Siblings may be permitted at the bedside (space permitting).
  • Emergency Department: One visitor over the age of 18 per patient 24/7, swapping allowed.
  • Adult Inpatient (including maternal special care): Visiting hours are from 10 am - 8 pm. Visitors under the age of 18 must be accompanied by an adult.
  • Procedural Areas (HVC / IR / DH, etc.): One visitor over the age of 18 may accompany the patient to their procedure.
  • Operating rooms: Two visitors over the age of 18 may accompany the patient to their surgery.
  • Obstetrics: Primary support person will not be considered a visitor. Patients may have two additional support persons at the bedside in addition to the primary support person. Siblings 12 years and older may participate in the birth experience if accompanied by an adult and count as one of two visitors. Children of any age may visit maternity if they are accompanied by an adult and count as one of two visitors. One primary support person over the age of 18 allowed for planned cesarean deliveries. One primary support person over the age of 18 allowed in triage. No swapping allowed.
  • Adult Ambulatory Areas (Radiology / Lab / YM / NEMG, etc.): No visitor restrictions including children. Visitors must pass screening.
  • Children's Inpatient and NNICU: Two visitors per patient from 10a-8p (together or separately). Siblings may visit as one of the two visitors. Siblings to NNICU must have proof of varicella vaccine. Siblings visiting the PICU must be over the age of 12. One caregiver may stay overnight. Caregivers can swap out daily.
  • Children's Ambulatory: Two adult parents/guardians/caregivers may accompany a pediatric patient for an outpatient visit. Sibling visitation is not restricted.
  • Psychiatry: Visits must be pre-scheduled through the assigned social worker and are limited to 30 minutes per day. Two family members/primary supports over the age of 18 (who may be from separate households) permitted per patient.

Please call the Yale New Haven Health
call center with questions:
833-ASK-YNHH (833-275-9644)

Virtual Resources to Stay Connected

We encourage family and friends to remain connected to their loved ones through virtual resources.


FaceTime is a free video calling app available on iPhone or iPad devices.

How to download and use FaceTime >


Zoom is a video conferencing app that can be accessed on smartphones, tablets or computers.

How to download and use Zoom >

MyChart Proxy Access

MyChart is a free, secure service that provides medical information about your or your loved one’s care at a Yale New Haven Health location.    

How to request MyChart Proxy Access >