Financial Assistance

Financial Assistance Programs:

Yale New Haven Health understands that it can be difficult for some patients to afford paying their hospital bills. That is why we have a variety of financial assistance programs designed to help. Patients are required to complete a financial assistance application and provide requested documents to verify financial need. To learn more, obtain a free copy of our Financial Assistance Policy and application, or for help completing an application contact Patient Financial and Admitting Services at 855-547-4584, go to ynhhs.patientsimple.com or visit us in our Admitting offices at: Bridgeport Hospital, 267 Grant Street, Bridgeport, CT; Greenwich Hospital, 5 Perryridge Road, Greenwich, CT; Lawrence + Memorial Hospital, 365 Montauk Avenue, New London, CT; Westerly Hospital, 25 Wells Street, Westerly, RI; or Yale New Haven Hospital, 20 York Street, New Haven, CT.

Free Care Program:

You may be eligible for free care if your family earns less than 2½ times the Federal Poverty Level, you apply for State Assistance (Medicaid) and receive a valid written decision from the State; and you complete a Yale New Haven Health financial assistance application.

Discounted Care: 

You may be eligible for discounted care if you do not have any type of health insurance and you complete a Yale New Haven Health financial assistance application. 

A note about the programs:

You must be a citizen or resident of the United States to be eligible for financial assistance. These programs cover emergency or other medically necessary care. They cover ONLY Yale New Haven Health member hospital bills. A link to the list of providers who provide such care and whether they do or do not follow the FAP can be found in the FAP. Patients eligible for financial assistance will not be charged more than the amount generally billed to patients with insurance for emergency or other medically necessary care. Yale New Haven Health will respond to each application in writing. If your application is denied, you can re-apply at any time. Additional free bed funds become available every year. Translations of our Financial Assistance Policy, Summary of Financial Assistance Policy and Application are available for certain groups with limited English proficiency.

Financial Counseling:

Additional programs are available to help patients and families in need of financial assistance. We can often help you find out if you qualify for federal or state funds to cover your hospital costs. Our agency coordinators are also available to help patients apply for Medicaid benefits. Call to speak with or schedule a free, private and confidential appointment with one of our patient account representatives.

Financial Assistance for Physicians Providing Care Notice

A list of providers that provide emergency and medically necessary care as defined in Yale New Haven Health’s Financial Assistance Policy at BH, GH, LM, YNHH or WH can be downloaded here:

The list indicates if the provider is covered under Financial Assistance policy. If the provider is not covered under the policy, patients should contact the provider’s office to determine if they offer financial assistance, and if so, what the financial assistance policy provides.

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