Unsure if you need virtual care, an in-person visit, urgent or emergency care? Use the grid below to choose the best care option for you and your loved ones.
Symptoms |
Primary Care
$
|
Video Care OnDemand
$
|
Walk-In
$$
|
Urgent Care
$$$
|
Emergency
$$$$
|
---|---|---|---|---|---|
Allergic reaction when it’s hard to breath | ✔ | ||||
Allergies | ✔ | ✔ | ✔ | ✔ | |
Asthma attack - inhalers are not helping and difficulty breathing | ✔ | ||||
Asthma attack - inhalers are working some | ✔ | ✔ | |||
Back pain | ✔ | ✔ | ✔ | ✔ | |
Burns - severe | ✔ | ||||
Burns - minor | ✔ | ✔ | ✔ | ✔ | |
Bone breaks (large bones/serious breaks) | ✔ | ||||
Bone breaks (minor) | ✔ | ||||
Care for life-long health problems (diabetes, high blood pressure) | ✔ | ||||
Chest pain | ✔ | ||||
Cold symptoms | ✔ | ✔ | ✔ | ✔ | |
Coughing or throwing up blood | ✔ | ||||
Cuts that are deep or bleeding won’t stop | ✔ | ||||
Cuts - minor | ✔ | ✔ | |||
Dizziness or vertigo | ✔ | ✔ | ✔ | ✔ | |
Ear pain, eye pain or infection | ✔ | ✔ | ✔ | ✔ | |
Exams for school, camp or work | ✔ | ||||
Fever over 104 degrees (adult) | ✔ | ||||
Flu symptoms (fever, body ache, cough) | ✔ | ✔ | ✔ | ✔ | |
Headache | ✔ | ✔ | ✔ | ✔ | |
Headache - severe | ✔ | ||||
Insect stings and bites | ✔ | ✔ | ✔ | ✔ | |
New medications or prescription refills | ✔ | ||||
Passing out or blacking out | ✔ | ||||
Rashes and minor skin conditions | ✔ | ✔ | ✔ | ✔ | |
Seizures | ✔ | ||||
Shots (vaccines) | ✔ | ✔ | |||
Sinus infections | ✔ | ✔ | ✔ | ✔ | |
Sprains | ✔ | ✔ | ✔ | ✔ | |
Sports Physicals | ✔ | ✔ | |||
Stomach pain - severe | ✔ | ||||
Stomach pain - minor, throwing up, loose stools | ✔ | ✔ | ✔ | ✔ | |
Stroke symptoms | ✔ | ||||
Trauma or bad injury | ✔ | ||||
Trouble breathing | ✔ | ||||
Work-type injury or exams | ✔ | ✔ | |||
Urinary Tract Infection (UTI) | ✔ | ✔ | ✔ | ✔ |