Great Catch winners help YNHH become a high reliability organization

Congratulations to these Great Catch winners for modeling HRO safety behaviors and taking action to improve patient safety.

Inpatient
(Left) Taylor Woodford, RN, post-graduate OR nurse program, Yale New Haven Children’s Hospital, was recognized for attention to detail, practicing a questioning attitude and 200% accountability while she was still in orientation. Before a transplant surgery in the South Pavilion Operating Room, she noticed that surgeons were reviewing an incorrect chart. Woodford spoke up and requested a cross check, which revealed that the chart under review belonged to the previous patient. Woodford’s use of CHAMP behaviors ensured that the correct chart was pulled before the surgery began.

Outpatient
(Right) Ashley Leighton, patient care associate, Women’s Center, was recognized for attention to detail, practicing a questioning attitude and speaking up for safety. While placing specimens in the pickup area, she noticed that specimens from the previous day had not yet been picked up by the courier. Concerned that a serious safety event could occur if the specimens were irreplaceable and could not be used for testing, she escalated her concerns to the charge nurse, who contacted Pathology for assurance that the specimens were still usable. Leighton’s actions also prompted a review of the couriers’ work flow to ensure that all specimens are collected daily.