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Great Catch winners help YNHH become a high reliability organization

Congratulations to these Great Catch winners for modeling HRO safety behaviors and taking action to improve patient safety.

zekiri 

Semra Zekiri, RN, Adult Emergency Department, York Street Campus, was recognized for attention to detail and practicing a questioning attitude. A patient arrived with abdominal pain and was sent for a CT scan. Zekiri noted that the patient had been in the ED a month before, which triggered her “internal smoke detector.” She met Patient Transport at the bedside upon the patient’s return to the ED and saw immediately that the patient’s condition had declined. A code was called and the patient was brought to the OR for emergency surgery. Thanks to Zekiri’s use of CHAMP behaviors, the patient received timely, lifesaving care.

 

 

hipona 

Jason Hipona, nuclear medicine technologist, Diagnostic Imaging, was recognized for attention to detail, practicing a questioning attitude, 200% accountability and speaking up for safety. A patient was scheduled for a CT scan with contrast, which should not be given to patients receiving radioactive iodine therapy. The patient had already received a low dose of contrast for a diagnostic exam. Before the CT imaging, a CT technologist called Nuclear Medicine to ask if the patient’s IV line was needed for the PET-CT scan. Hipona recognized why the question was being asked and prevented the patient from receiving contrast in the CT scanner. His actions allowed for the patient’s radioactive iodine therapy to proceed.