Outpatient Pharmacy Services at YNHHS

Outpatient Pharmacy Services at Yale New Haven Health is designed to care for you and ensure access to your specialty medication needs. Specialty medications are used to treat your condition that can be complicated to manage and which may require coordination of care.

The aim of our service is to ensure you receive the best care as a patient of Yale New Haven Health. We look forward to helping you with your medications in a simple and convenient way. Our pharmacists and pharmacy staff are easy to reach and will work with you one-on-one to help improve your care and allow you to be successful on your new therapy. This welcome kit describes the wide range of services that we offer to support you based on your unique medication needs.

Benefits of Outpatient Pharmacy Services at YNHHS:

• Access to specialty pharmacy staff and clinical pharmacists for questions and concerns 24 hours a day, 7 days a week, 365 days a year.
• We know that every patient is unique. We work closely with all your care providers to create the safest, most effective treatment program for you.
• Our specialty pharmacy technicians will work to ensure delivery of your monthly refills with all additional supplies you may need.
• We will handle all the details for shipping and delivering your specialty medications.
• We offer education and support from specialty pharmacists with years of experience. We provide education regarding your medication(s) and will follow up with you to answer your questions and help you manage any side-effects.
• We work closely with you and your insurance company to navigate you through the insurance process.
• We provide access to language assistance services for more than 15 languages. 

If you have any questions, please don’t hesitate to call us at 1-844-881-0043 (toll free).

• Patient Rights and Responsibilities
• Outpatient Pharmacy Rights and Responsibilities