Patient experience symposium June 23
Yale New Haven Health’s Patient Experience department will host a symposium 8:30 am-noon Tuesday, June 23, Harkness Auditorium, 333 Cedar St., New Haven. Themed “Connected in Care: Every Person, Every Time,” the event will feature YNHHS healthcare professionals and leaders sharing insights, celebrating achievements and exploring strategies to improve patient experience. Program highlights include awards and recognition, best practices showcase and keynote speaker Deirdre Mylod, PhD, executive director, Institute for Innovation, and senior vice president of Research and Analytics at Press Ganey Associates. See the employee intranet for online registration or email [email protected] for details.
Survey opportunity: Share your ideas on sustainability and waste reduction
World Environment Day is June 5, 2026, and the YNHHS Center for Sustainable Healthcare will launch a campaign that day to gather employee ideas on waste-reduction initiatives. Nishara Fernando, sustainability analyst, explains that employee input is important to the Center’s strategic planning to improve sustainability across the health system. Information gleaned from survey responses can lead to actionable initiatives and also will move YNHHS closer to achieving The Joint Commission Sustainable Healthcare Certification in 2026.
Employees are encouraged to take the survey online. Survey participants need to be within the YNHHS network to access and complete the survey form. Learn more about this year’s World Environment Day and its focus on climate change.
YNHHS expands urgent care services with new Branford, Darien locations
Yale New Haven Health recently marked the opening of its newest Urgent Care centers, at 349 East Main St., Suite 101, Branford, and 25 Old Kings Highway, Darien. With more than 20 locations across Connecticut and New York, Yale New Haven Health Urgent Care centers treat a broad range of conditions, including minor injuries; pediatric illnesses and injuries; ear, eye and respiratory infections; and seasonal illnesses like influenza. Centers are open 8 am-8 pm weekdays and 9 am-5 pm weekends and holidays. Patients may walk in, schedule an in-person visit online, or book a virtual telehealth appointment. For more information or to schedule an appointment.
YNHHS launches enhanced nurse Preceptor Training Initiative
Yale New Haven Health has enhanced its nurse preceptor training to include new courses and expanded resources for new and experienced preceptors. The enhancements, launched May 1, are designed to ensure consistency among preceptors throughout YNHHS.
New preceptors are required to complete:
- An online training module. In LMS, go to the Course Library and type “preceptor” into the filter search bar. Choose YNHHS Nurse Preceptor Development.
- A two-hour, in-person class. Classes will be held at each delivery network; nurses may attend class at any delivery network location, regardless of their home delivery network.
Current preceptors who completed the LMS module before May 1 do not have to complete the in-person class.
Experienced preceptors can now access upskill tools, including the BEER Feedback Model, Scope of Practice Tipsheet and LMS preceptor refresher content.
For more information, visit the YNHHS Nursing SharePoint site, under Departments & Communities on the employee intranet. Choose Preceptor from the right menu.
