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Medical Record Information

Access to Your Medical Record

We are committed to making it easy for you to access your health information. Many parts of your medical record, including provider notes, radiology images, test results, and other health information are available through MyChart as soon as they are finalized. Through MyChart, you can securely view, print, download, and share available records. If you need records that are not available in MyChart or would like a copy of your medical records sent to you or another person, you may submit a medical records request using the options below.

Go to MyChart


Request Your Medical Records

Patients who received care at a Yale New Haven Health location may request a copy of their medical records through one or more of the following methods. Please refer to the section below for the location where services were received.

  • Completing an online Authorization for Release of Information form, where available.
  • Downloading, signing, and submitting an Authorization for Release of Information form by fax, email, or mail; or
  • Visiting one of our Customer Service Center locations during normal business hours.

The online form allows you to securely submit your request and upload any required identification electronically.

Important: To help us process your request as quickly as possible, please complete all sections of the Authorization for Release of Information form. Missing information may result in delays or require additional follow-up.

Patients and their authorized representatives are not charged for copies of medical records. Third-party recipients of medical records may be subject to fees permitted by applicable state law.

Bridgeport Hospital

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-688-4645
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Greenwich Hospital

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-688-4645
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Lawrence + Memorial Hospital

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Lawrence + Memorial Hospital
Health Information Management
365 Montauk Ave, New London, CT 06320
Fax: 860-444-3760;
Email: [email protected]

For X-rays or other radiological images, call 860-442-0711, ext. 2578.

Westerly Hospital

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Attention: Medical Records
25 Wells Street
Westerly, RI 02891
Fax: 401-348-3774
Email: [email protected]

For X-rays or other radiological images, call  401-348-3292 or fax 401-348-3488.

Yale New Haven Hospital

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-688-4645
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Yale New Haven Health Urgent Care

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-688-4645
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Northeast Medical Group

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-200-1286
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Yale Medicine

Request Medical Records Here

Or

Download and complete the authorization form (PDF):

pdf English pdf Spanish

Fax or mail the completed and signed form to:
Health Information Management
Release of Information Services
PO Box 9565
New Haven, CT 06535
Fax: 203-200-1287
Email: [email protected]

For X-rays or other radiology images download this form

For substance use disorder treatment information download this form

Customer Service Locations

Bridgeport Hospital

Bridgeport Hospital
267 Grant Street
Bridgeport, CT  06610
Hours: 8:30 am to 4 pm M-F
203-688-2231

Bridgeport Hospital Milford Campus 
300 Seaside Avenue
Milford, CT  06460
Hours: 8:30 am to 4 pm M-F
203-688-2231

All offices are closed holidays and weekends

Greenwich Hospital

Greenwich Hospital
5 Perryridge Road
Greenwich, CT  06830
Hours: 8:30 am to 4 pm M-F
203-688-2231

All offices are closed holidays and weekends

Lawrence + Memorial Hospital

Lawrence + Memorial Hospital
365 Montauk Avenue
New London, CT  06320
Hours: 8:30 am to 4 pm M-F
860-442-0711

All offices are closed holidays and weekends

Westerly Hospital

Westerly Hospital
25 Wells Street
Westerly, RI  02891
Hours: 8 am to 3:30 pm M-F
401-348-3262

All offices are closed holidays and weekends

Yale New Haven Hospital

Yale New Haven Hospital
East Pavilion
20 York St
New Haven, CT  06519
Hours: 8:30 am to 4 pm M-F
203-688-2231
 
Medical Center South
100 Church St. South
Medical Records, Suite 300
New Haven, CT  06519
Hours:  8:30 am to 4 pm* M-F  
203-688-2231
*Until 7 pm Wednesdays 

All offices are closed holidays and weekends


Request to Amend Your Medical Record

Your medical record is an important part of your care. If you believe information in your record is inaccurate or incomplete, you may request that it be reviewed for a possible correction by submitting a Request for Amendment of Your Medical Record form. Requests are reviewed in accordance with applicable federal and state requirements, and amendments are made when appropriate. Additional information about the review process, your rights, and available options if a request is denied can be found on the amendment request form.

Download and complete the amendment form (PDF):

pdf English pdf Spanish

Medical Record Retention

Yale New Haven Health System (YNHHS) maintains medical records in accordance with applicable state laws and record retention requirements. The length of time a medical record is retained may vary based on the state where care was provided and the type of record maintained. Please select the appropriate state below to view medical record retention information and requirements.

Medical Record (Inpatient & Outpatient) - All Departments and Services

Connecticut

Hospital

No less than 10 years for all hospital entities (both adults and minors).

Physician Practice or Urgent Care

No less than 7 years from the last date of treatment, or upon death of the patient, no less than 3 years (both adult and minors)

Massachusetts

Physician Practice or Urgent Care

Adults no less than 7 years; minors no less than 7 years or until the patient reaches the age of 9, whichever is longer.

New York

Physician Practice or Urgent Care

Adults no less than 6 years; minors no less than 6 years and until 1 year after reaching age 18 (i.e. until the patient turns 19).

Rhode Island

Hospital

Adults no less than 5 years; minors no less than 5 years after reaching age 18, (i.e. until the patient turns 23).

Physician Practice or Urgent Care

No less than 5 years (both adult and minors)