GROTON CT (Jan. 4, 2023) – Lawrence + Memorial Hospital today announced that the Pequot Health Center Emergency Department has been recognized with Press Ganey’s 2022 Human Experience Guardian of Excellence Award® for consistently setting high standards of patient care.
The award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience. The Guardian of Excellence Award is given to organizations that have achieved the 95th percentile or higher for performance in patient experience. Press Ganey works with more than 41,000 healthcare facilities in its mission to enhance caregiver resilience and to improve the overall safety, quality and experience of care.
“This honor is a reflection on the dedication and commitment of our staff at Pequot Health Center to provide the communities they serve with the greatest of care,” said Patrick L. Green, president and CEO, Lawrence + Memorial Hospital. Pequot Health Center is a freestanding medical center with a full service Emergency Department and is part of L+M Hospital and Yale New Haven Health.
“Against an era of unimaginable change, our staff has stepped up to the plate to respond to the challenges. This award is a direct result of the hard work and dedication that they bring to work each and every day,” said Jennifer Foss, DNP, RN-BC, regional director Emergency Services. “This accolade demonstrates commitment to connecting with patients on a higher level while providing top notch care.”
“By putting their patients and workforce first each and every day, Pequot Health Center is demonstrating its unwavering commitment to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Pequot Health Center have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
Lawrence + Memorial (L+M) Hospital, a member of Yale New Haven Health, is a not-for-profit, acute care hospital that has served patients since 1912. L+M is licensed for 308 beds, employs more than 2,000 people and serves shoreline towns between Rhode Island and the Connecticut River, as well as the residents of Fishers Island, NY. L+M provides comprehensive care with expertise in emergency, cardiac, minimally invasive surgery, obstetrics, diagnostic imaging, physical therapy and rehabilitation, psychiatric and laboratory services. The Smilow Cancer Hospital in Waterford provides medical oncology, gynecologic oncology and radiation oncology services.www.lmhospital.org
