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Urgent Care

Video Visits

Schedule a Video Visit

Our Northeast Medical Group Walk-In practices in Connecticut offer virtual services. You can expect the same level of high-quality care that you would receive in our offices at home. Not sure what kind of appointment to make? We’re here to help.

Not sure what kind of appointment to make?

Conditions Treated In-Person

Reserve an in person visit for any of the following conditions:

  • COVID-19
  • Cold, cough, flu symptoms
  • Sore throat
  • Sinusitis
  • Earaches and ear wax removal
  • Rashes
  • Urinary tract infections
  • Eye complaints
  • Skin infections and abscesses
  • Musculoskeletal pain
  • Tick bites and tick-borne illnesses
  • Minor injuries
  • Lacerations (minor)
  • Suture and staple removal
  • Splinters and foreign body removal
  • GYN complaints (minor)
  • Wheezing and Asthma symptoms (mild)
  • Sexually transmitted infections
  • Wound checks
  • Abdominal pain (not severe)
  • Diarrhea
  • Dizziness (not severe)
  • Worker’s comp (initial visit only)

Conditions Treated Virtually

Schedule a video visit for any of the following conditions:

  • Abrasions, bruises
  • Allergies
  • Asthma
  • Back pain, neck pain
  • Cold, cough, flu symptoms, upper respiratory infection
  • COVID-19 exposure
  • Constipation
  • Diarrhea
  • Ear ache/pain
  • Eye infection, stye
  • Fever
  • Headache
  • Heartburn, acid reflux, GERD
  • Insect bites/stings
  • Joint pain
  • Minor injuries
  • Nausea or vomiting
  • Oral complaints (non-dental)
  • Sinus infection
  • Skin conditions/rashes
  • Sore throat
  • Sprains, strains
  • Urinary tract infection

Please note: these conditions can be treated virtually or in person at our Walk-Ins.


Frequently Asked Questions


Yale New Haven Health offers video appointments for a variety of non-emergency medical conditions. Please note, if you are experiencing a medical emergency including sudden dizziness, difficulty speaking, shortness of breath or chest pain, call 9-1-1 right away.

Learn more about telehealth services, and how to sign up for an appointment

When should I choose an in-person vs. video visit?

Conditions that need in-person care may include vaccinations or minor injuries. You may be surprised at how many conditions can be treated virtually. The full list of conditions is above.

Are video visits covered by insurance?

Many services are covered by insurance but please check with your provider before making an appointment.

Will I be billed the same for an in-person or video visit?

This depends on your insurance carrier. Please check your coverage before making an appointment to be sure.

What type of clinician will I see during my appointment?

You may be seen by an APRN, Physicians’ Assistant, Family Medicine or Internal Medicine Board-Certified Physicians.