Our Services

SYN:APSE provides comprehensive simulation services for employees of Yale New Haven Health. We function in a consultative capacity, and develop partnerships with content experts to design interventions based on client needs. We offer a wide range of simulation-based services including education and training, evaluation and assessment, facility design and testing, environmental and workflow analysis, systems integration and device testing.

Based on needs analyses, we collaborate with clients to design educational initiatives tailored to meet learner needs and achieve intended outcomes which emphasize patient safety. Together, we develop curricula, create scenarios, construct evaluation and assessment tools and support clients through implementation in the simulation laboratory or in-situ. Our education and training programs reach all levels of learners, from students and residents learning new skills, to expert professionals practicing high-risk, low frequency procedures. Inter-professional training offers the opportunity to practice both clinical and critical teamwork and communication skills. Our safe, structured learning environment fosters the development and maintenance of all of these skills, and supports our goal to become a high reliability organization.

SYN:APSE also offers a variety of simulation-based systems analysis services. Human factors engineers apply simulation strategies to new facility design and testing, perform environmental and workflow analysis, and integrate new systems into an already complex healthcare system. These programs target the identification of latent safety threats and our team works with clients to produce system improvements. Simulations range from table-top workflow analysis and physical environment mock-ups, to patient care scenarios. Simulation-based systems analysis is recommended for testing changes in system components including new device integration, environment design/redesign, and changes in workflow.

To further support clients in utilizing simulation, we provide instructor education and coaching to enhance debriefing skills and maximize the benefits of simulation-enhanced teaching. See Faculty Development.