Contrast

Contact

Share

MyChart

Help

YNHH modules

Short-term patient and visitor parking

Air Rights Garage60 York St.: Short-term parking spaces on floors 4, 6 and 8 are set aside for Yale New Haven Hospital, Yale New Haven Children’s Hospital and Smilow Cancer Hospital patients and visitors.

Patient/visitor self-parking rates for floors 4, 6 and 8:

Up to 7 hours $1/hr
7 to 24 hours $20 total

There are two entrances from the garage directly into the hospital:

  • A covered pedestrian bridge connects the garage’s 2nd floor to the hospital’s 20 York St. entrance.
  • A covered entrance through the Park Street Building connects the garage’s 4th floor to Smilow and other parts of the hospital.
 

Long-term patient and visitor parking

YNHH offers long-term patient/visitor parking at discounted rates. Patients expected to be hospitalized for more than one week should discuss parking options with their social worker.

Emergency Department parking

  • Patient-only Emergency Department parking is available in lot #1, at the corner of Howard and Davenport avenues.
  • Patient self-parking rates: Free for up to 3 hours in lot #1. After 3 hours, vehicle owners will be charged the short-term parking rate ($1 per hour for 4 to 7 hours; up to $20 for over 7 to 24 hours). Please see the parking attendant at the ED entrance for a ticket for the 3 free hours of parking in lot #1.

Valet parking

Valet parking is offered at multiple locations on the York Street Campus.

0 - 1 hr. $7
1 - 1½ hrs $9
1½ - 2 hrs  $11
2 - 2½ hrs  $13 
2½ - 7 hrs
$15 
7 to 24 hrs  $25

Valet Locations

How it works

  • You will be greeted by the valet attendant who will issue you a valet ticket and assist you to the hospital. Keep your parking ticket with you. 
  • Your car will be parked in a secure lot.
  • When you are ready to leave, you can return to any of the valet locations. The valet attendant will accept your ticket and calculate any applicable parking charges. You can have your vehicle returned to any of the above listed valet entrances; it does not need to be the one at which you arrived.
  • If you need to retrieve your vehicle after 9 pm, call 203-688-2510 with your valet ticket number. You many also speak to the Protective Services representative and they will call for you.
  • Parking escorts are available all day, every day to accompany visitors to any hospital parking facility. Call Protective Services at 203-688-2500.

Short-term patient and visitor parking

George Street Garage/Main Entrance (629 George St.) and Orchard Street Garage (323 Orchard St.)

Patient/visitor self-parking rates for floors 4, 6 and 8:

Up to 7 hours $1/hr
7 to 24 hours $20 total

Long-term patient and visitor parking

YNHH offers long-term patient/visitor parking at discounted rates. Patients expected to be hospitalized for more than one week should discuss parking options with their social worker.

Emergency Department parking

  • Patient-only Emergency Department parking is available in designated spaces in the George Street and Orchard Street garages.
  • Patient parking rates: Free for up to 3 hours in designated garage spaces. After 3 hours, vehicle owners will be charged the short-term parking rate ($1 per hour for 4 to 7 hours; up to $20 for over 7 to 24 hours). Please see parking attendant at ED entrance for a ticket for the free, 3-hour parking.

Gift Shops

Yale New Haven Hospital has gift shops on both campuses.

The Atrium Gift Shop, on the first floor of the hospital at York Street, offers in-person shopping as well as online purchases and delivery within the hospital.
Find out more

The Glass Door Gift Shop, off the main lobby on the Saint Raphael Campus, has flowers, gifts and convenience items for purchase or delivery to patient rooms.
Find out more

Spiritual Care

Spiritual Care staff work closely with other members of the healthcare team, offering spiritual care and support while you or your loved one are in Yale New Haven Hospital. Our chaplains can help people of different faiths and cultures, and are available for a variety of spiritual needs. Both campuses have chapels. Smilow Cancer Hospital offers a healing garden and reflection room.

To find out more, or to learn how you can contact a chaplain, visit our page.

Dining Areas

York Street Campus Dining

East Pavilion Cafeteria (Main Cafeteria)
First Floor, Atrium lobby, East Pavilion
Seven days a week 6 am - 8 pm

Outtakes
Grab-and-go items and salad bar
First Floor, Atrium lobby, East Pavilion
Weekdays 11 am - 6 am (overnight)

Atrium Café
Salads, pizza, sandwiches, sushi and coffee
First floor, Atrium lobby
Weekdays 6 am - 4 pm

Smilow Cancer Hospital
Park Street Coffee Shop
Monday - Friday 6:30 am - 3 pm

New Haven Pavilion Cafeteria and Café
Second floor, New Haven Pavilion
Weekdays 7:30 am - 2 pm

New Haven Café (Peet's Coffee)
Weekdays 7 am - 3 pm

Call 203-688-MENU (6368) for pre-recorded information about menus and hours for the East Pavilion Cafeteria, Atrium Café and New Haven Pavilion Cafeteria.

Pre-paid cafeteria cards: Visitors can buy an Ideal Dining cashless meal card at the Card Value Center in the East Pavilion Cafeteria or New Haven Pavilion Cafeteria. This card gives a 15 percent discount in all cafeterias and can be used in designated vending machines, as well as by family members or visitors who order guest room service dining in the patient’s room.

Saint Raphael Campus Dining

Visitors and family members may get food items at the following Saint Raphael Campus facilities:

Allspice Café
Weekdays, 6:15 am - 9 pm
Weekends, 6:15 am - 7:30 pm
First floor, just off the main hospital lobby

Peet’s Coffee Bar
Weekdays, 6:45 am - 4:30 pm
First floor, past the Allspice Cafe

Pre-paid cafeteria cards: Visitors to the Saint Raphael Campus may purchase convenient, pre-paid cards that can be used for any cafeteria. Customers may put $10 and up on each card and may add money to the card at any Saint Raphael Campus register. Cards are available at cafeteria cash registers.

Telehealth

Yale New Haven Health is employing audio and visual technology to make visiting with your clinician easier, especially during the pandemic. Video visits are often covered by insurance and can be accessed by a easy-to-use app for desktop and mobile devices. Find out all the ways YNHHS is connecting.

Access your test results

With MyChart, you can view your test results and doctor's comments from the comfort of your own home.

MyChart

With MyChart, you can manage many of your health-related tasks in one, easy-to-navigate place.

  • Video visits
  • Medical questions
  • Prescription renewals
  • Test results
  • Medical bills
  • Price estimates

Learn what you can do!

Billing

Do you have questions about your bill? Visit our Billing  & Insurance section. If the answer is not there, we'll point you in the right direction.

Insurance information

If you have questions about how much of your hospital bill is covered by your insurance, visit our Billing & Insurance section for helpful information. You'll also find resources on financial assistance and understanding your bill.