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Great Catch winners help YNHH become a high reliability organization

Congratulations to these Great Catch winners for modeling HRO safety behaviors and taking action to improve patient safety.

Inpatient

great catch

Joan Christian, environmental services associate, was recognized for attention to detail and practicing 200% accountability when she noticed that a patient preparing to leave one of the children’s hospital units with her infant was not accompanied by a staff member and still had her ID bracelets on. Christian immediately escalated her concerns to a nearby staff member. The patient was found to be a non-custodial parent who should not have been leaving with the infant, and the unit was able to quickly avert a possible abduction.


Outpatient

great catch

Gail Kerwin, RN, nurse anesthetist, was recognized for attention to detail and practicing a questioning attitude while caring for a patient at Temple Surgical Center. During the pre-operative interview, Kerwin asked about a recent hospital stay, and the patient mentioned a finding that did not appear in the pre-op notes. Kerwin stopped the line and escalated her concerns to the anesthesia attending physician. They reviewed the patient’s chart and found a condition that could have caused complications with anesthesia, so the patient’s surgery was rescheduled.