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Great Catch winners help YNHH become a high reliability organization

Congratulations to these Great Catch winners for modeling HRO safety behaviors and taking action to improve patient safety.


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Joan Christian, environmental services associate, was recognized for attention to detail and practicing 200% accountability when she noticed that a patient preparing to leave one of the children’s hospital units with her infant was not accompanied by a staff member and still had her ID bracelets on. Christian immediately escalated her concerns to a nearby staff member. The patient was found to be a non-custodial parent who should not have been leaving with the infant, and the unit was able to quickly avert a possible abduction.


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Gail Kerwin, RN, nurse anesthetist, was recognized for attention to detail and practicing a questioning attitude while caring for a patient at Temple Surgical Center. During the pre-operative interview, Kerwin asked about a recent hospital stay, and the patient mentioned a finding that did not appear in the pre-op notes. Kerwin stopped the line and escalated her concerns to the anesthesia attending physician. They reviewed the patient’s chart and found a condition that could have caused complications with anesthesia, so the patient’s surgery was rescheduled.