March 26, 2009
Volume 32 No. 6
he upside to this challenging
economic climate is that our
employees are fully engaged in help-
ing us cut waste from every area and
process in the hospital,” said Richard
D’Aquila, executive vice president
and COO. “Employee support for
WorkSMART has been impressive
and it is already paying dividends.”
Jointly led by Richard Stahl, MD,
vice president, Ambulatory Services
Division, and Denise Fiore, execu-
tive director, Radiology and Labora-
tory Services, WorkSMART is a
hospital-wide initiative to remove
waste, eliminate unnecessary work
and improve efficiency.
“The locomotive of Work-
SMART is our employees. Starting
with the open forums, employees
have been submitting excellent ideas
on how and where we can try to
save,” said Dr. Stahl, who noted that
more than 500 ideas have been sub-
mitted to WorkSMART. “We have
already been able to implement a
number of ideas and are looking at
the next promising round of sugges-
At the time of publication, the
WorkSMART Steering Committee
has begun to implement these em-
ployee-generated ideas:
• The hospital has discontinued the
automatic printing of Sunrise Clini-
With significant employee input, WorkSMART starts to cut waste
cal Manager daily orders. Potential
cost savings: $91,250 per year.
• The hospital is eliminating bulk
deliveries of individually bottled
water, only allowing bottled water
with a catering request. The com-
mittee will announce guidelines on
internal and external catering as
soon as finalized. Potential cost
savings: $30,000.
• Many employees are using coffee
cups for water which cost .06 cents
each when water cups cost less than
a third that amount. The committee
is alerting managers to the price dif-
ference. If the hospital reduces the
number of coffee cups it orders by 50
percent and substitutes an order for
water cups the potential cost savings
for the year can be $60,000.
For years, Plant Engineering has
helped the hospital’s complicated
and aging physical plant work as effi-
ciently as current technology allows
it to work. With the cost of energy
spiking as it has – and surely will
again, Engineering is focused on a
number of cost-saving projects.
“Employees have made their con-
cerns about wasting electricity
known through their WorkSMART
suggestions,” said Douglas Doyle, di-
rector, Plant and Clinical Engineer-
ing. “One of our biggest weapons in
controlling our costs is us – and how
we modify our behav-
iors so we don’t waste
energy. It’s just like
our mothers used to
tell us when we were
kids: ‘turn off the
To help control the
use of energy, Doyle
notes three areas
where Plant Engineer-
ing is making
• In the older areas of
the New Haven Pavil-
ion, Engineering is
upgrading 1,500 fix-
tures that will allow
the use of a more effi-
cient fluorescent
lighting tube. It will
take several months to
recover the upgrade’s
cost but then the hos-
pital can expect to
save more than
$100,000 a year after that.
• Taking a cue from the state-of-the-
art, environmentally advanced
Smilow Cancer Hospital, Engineer-
ing is working on the air handling
fans in the Children’s Hospital.
There are five air handling units in
the Children’s Hospital – each with
three high-horsepower motors – that
Continued on page 4
ale-New Haven Hospital is once again “talk-
ing” with its sneakered feet. Employees are
invited to join walks that support important
health causes in the greater New Haven commu-
The Walk to Empower, May 10
On Mother’s Day, Sunday, May 10, YNHH is
sponsoring Breast Cancer Network of Strength’s
Walk to Empower, at Lighthouse Point
Park in New Haven. Registration begins at 7:30
a.m. and the walk starts at 9. Marna Borgstrom,
president and CEO, is the walk’s regional chair,
and Abe Lopman, vice president and executive
director of the Smilow Cancer Hospital at Yale-
New Haven, is chairing the hospital’s team. Em-
ployees who would like to join the YNHH team
should contact Debbie Klotzer, executive assis-
tant, YNH Cancer Network, at debbie.klotzer, or 688-8824.
Relay for Life in Guilford, May 16
The YNH Shoreline Medical Center (SMC) is
It’s Spring – and YNHH employees walk for their community
Marna Borgstrom and Abe Lopman are coordinating hospital efforts for the Breast Cancer Network of Strength’s Walk to Empower on May 10. They were photographed in the waiting area for Gyn/Oncology on the first floor of Smilow Cancer Hospital as workers begin to finish the waiting area that will open this fall.
Jermaine Jackson, maintenance specialist, Plant Engineering, is upgrading a fixture. When he’s done, this light – and others similarly upgraded – will work more efficiently, and contribute to a decrease in the hospital’s total lighting bill.
fielding a team of walkers for the Relay for Life
walk, Saturday, May 16, at the Guilford Fair-
grounds in Guilford. The event starts at 11 a.m.;
a 1 p.m. Survivor Walk kicks off the relay that is
followed by a lunch in the Cancer Survivor
Tent. SMC is sponsoring the tent. To walk or
volunteer, employees should contact Carol Ri-
dolfi, RN, Radiation Oncology, at carol.ridolfi, or 453-7208.
The AHA Heart Walk, May 17
The YNHH Heart and Vascular Center is
leading the charge for signing up walkers for the
YNHH team for the American Heart Associa-
tion’s Greater New Haven Start! Heart Walk on
Sunday, May 17, at Lighthouse Point Park in
New Haven. Registration starts at 10 a.m. and
the walk begins at 11. For more information or
to sign up, employees should contact Charlotte
Hickey, RN, clinical coordinator, Women’s
Heart Program, at ,
or 688-4373.
drive air through the 366,000-
square-foot hospital. The five air
handling units – each the size of a
railroad car – when retrofitted will
mimic the environmentally sound
design of Smilow. When complete,
the upgrade will save YNHH more
than $110,000 a year in energy costs.